BE OUR GUEST-REVISED AND UPDATED

Name: BE OUR GUEST-REVISED AND UPDATED
Brand: Dream Books Co.
SKU: 4EKGU9009SMY_ns
Price: 6.49 USD
Availability: InStock

$6.49

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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Disney Institute specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations.Be Our Guest highlights the successes many of these companies have achieved, plus the key processes and best practices that have made Disney a trusted and revered brand around the world for more than eighty-five years. Want more insight on The Walt Disney Company, its founder, and its driving creative forces? Explore these behind-the-scenes stories from Disney Editions: Travels with Figment: On the Road in Search of Disney Dreams (By Disney Legend Marty Sklar) One Little Spark! Mickey's Ten Commandments and The Road to Imagineering (By Disney Legend Marty Sklar) Magic Journey: My Fantastical Walt Disney Imagineering Career (By Kevin Rafferty) Travels with Walt Disney: A Photographic Voyage Around the World (By Jeff Kurtti) Eat Like Walt: The Wonderful World of Disney Food (By Marcy Carriker Smothers) Walt Disney: An American Original (By Bob Thomas) Disney A to Z: The Official Encyclopedia, Fifth Edition (By Disney Legend Dave Smith) Disney Facts Revealed: Answers to Fans’ Curious Questions (By Disney Legend Dave Smith) Disney Trivia from the Vault: Secrets Revealed and Questions Answered (By Disney Legend Dave Smith) My Pride: Mastering Life's Daily Performance from Broadway's Record-Breaking Lion King (By Alton Fitzgerald White)
ASIN: 1423145844
VSKU: 4EKGU9009SMY_ns
Condition: Good
Author/Artist:The Disney Institute
Binding: Hardcover

Note on Condition

Most of the items in our store are used. The item's condition grade is indicated near the bottom of the product description. If you have any questions regarding specific details of an item, please contact us. We use the following rating scale:

Books:

Used - Very Good: Item may have minor cosmetic defects (marks, wears, cuts, bends, crushes) on the cover, spine, pages or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in listing comments. Item may be missing bundled media.
Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. Gently used ex-library books with library stickers and markings may be classified as good. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

CDs/DVDs/Discs:

Used - Good: Case may be damaged or come repackaged. Disc may have up to 1.5cm marking but is in great working condition.
Used - Acceptable: A product with extensive external signs of wear, but is in great working condition. The case may be damaged. The cover art, liner, notes, or other inclusion may be marked, or one or all of these items may be missing.

Shipping & Returns

Shipping: Most orders are shipped within 2 business days.

Returns: We want you to be completely satisfied with your purchase. If you're not, you can return your order within 30 days of purchase for a refund.