{"product_id":"a-wealth-of-insight-the-worlds-best-luxury-hoteliers-on-leadership-management-and-the-future-of-5-star-hospitality","title":"A Wealth of Insight: The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality","description":"Critically-acclaimed as one of the best hotel management books and customer service books by leading hospitality schools and industry executives, A Wealth of Insight profiles more than thirty-five of the world's best luxury hoteliers on exactly what it takes to lead and manage some of the most legendary hotels and resorts.\n\nA Wealth of Insight has been named required reading for students of hospitality, current and future hotel managers including directors across the leadership team, as well as executives working in high-end customer service industries eager to understand how world-class hospitality teams are built, nurtured and empowered for success.\n\nEach executive profile includes bite-size insights, stunning photography and real-life examples on recruiting, culture, technology, marketing, branding, personalization, authenticity, anticipation, design, partnerships and more. Hoteliers also detail the most significant trends impacting the sector today, and how those trends will shape the future of luxury hospitality. The sheer scale and scope of this effort--to distill industry wisdom across two dozen countries--is unprecedented.\n\nFor aspiring and current general managers of luxury hotels, for hospitality and customer service executives in search of a practical guide on how best to deliver a world-class guest experience, and for the modern luxury traveler eager to go behind the scenes, A Wealth of Insight is the holy grail of five-star leadership and management.\n\nProfile Chapters:\nAaron Kaupp--Le Royal Monceau, Raffles Paris (France)\nAdrian Gray--Lotte Hotel Moscow (Russian Federation)\nAlexander Pichel--Hotel Indonesia Kempinski Jakarta (Indonesia)\nAlexander van Gastel--Pulitzer Amsterdam (The Netherlands)\nAmit Majumder--Jumeirah Vittaveli (Maldives)\nAnneke Brown--COMO The Treasury (Perth, Australia)\nAxel Bethke--Qasr Al Sarab Desert Resort by Anantara (Abu Dhabi, United Arab Emirates)\nAyman Gharib--Raffles Dubai and Sofitel Dubai Wafi (United Arab Emirates)\nBrian Gullbrants--Wynn Las Vegas and Encore (Las Vegas, United States)\nChristian A. Hassing--Mandarin Oriental, Singapore (Singapore)\nDamien Bastiat--Ballyfin Demesne (Ireland)\nGeorge Cozonis--The Plaza Hotel (New York, United States)\nGerrit Graef--The Ritz-Carlton, Riyadh (Kingdom of Saudi Arabia)\nGraham Ledger--Singita Serengeti (South Africa and Zimbabwe)\nJames Low--COMO Uma Paro and COMO Uma Punakha (Bhutan)\nKai Speth--The Reverie Saigon (Vietnam)\nKrister Svensson--St. Regis Hotel and Residences (Bangkok, Thailand)\nLuc Delafosse--Waldorf Astoria Beverly Hills (United States)\nMahmoud Skaf--The Ritz-Carlton, Kuala Lumpur (Malaysia)\nMarc C. Brugger--Rosewood Hong Kong and Rosewood Beijing (China)\nMarc von Arnim--Park Hyatt Sydney (Australia)\nMariano Silvestri--Park Hyatt Maldives Hadahaa (Maldives)\nMichael Ziemer--Mandarin Oriental, Taipei (Taiwan)\nNicholas Yarnell--Six Senses Douro Valley (Portugal)\nPatrizio Cipollini--Four Seasons Hotel (Florence, Italy)\nPedro Dias--The Surrey (New York, United States)\nPeter Hopgood--Outrigger Fiji Beach Resort (Fiji)\nPhilip Barnes--The Savoy Hotel (London, United Kingdom)\nPinar Timer--Pera Palace Hotel Jumeirah (Istanbul, Turkey)\nRalph Radtke--Ciragan Palace Kempinski (Istanbul, Turkey)\nSjefke Jansen--Belmond Grand Hotel Europe (St. Petersburg, Russian Federation)\nStephen Ansell--Ararat Park Hyatt Moscow (Russian Federation)\nSusanne Hatje--Mandarin Oriental, New York (United States)\nTaljinder Singh--The Taj Mahal Palace, Mumbai (India)\nTom Roelens--Four Seasons Resorts Lana'i (Hawaii, United States)\nTorsten van Dullemen--The Landmark Mandarin Oriental (Hong Kong)\u003cbr\u003eASIN: 1633936201\u003cbr\u003eVSKU: DBV.1633936201.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Kanani, Rahim B\u003cbr\u003eBinding: Hardcover\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41705760882746,"sku":"DBV.1633936201.G","price":61.32,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/1633936201-0.jpg?v=1790572350","url":"https:\/\/shop.dreambooksco.com\/products\/a-wealth-of-insight-the-worlds-best-luxury-hoteliers-on-leadership-management-and-the-future-of-5-star-hospitality","provider":"Dream Books Co.","version":"1.0","type":"link"}