{"product_id":"balanced-scorecard","title":"Balanced Scorecard","description":"The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.\u003cbr\u003eASIN: 0875846513\u003cbr\u003eVSKU: DBV.0875846513.A\u003cbr\u003eCondition: Acceptable\u003cbr\u003eAuthor\/Artist:Kaplan, Robert S.|Norton, David P.\u003cbr\u003eBinding: Hardcover\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: This copy has clearly been enjoyed—expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41516744736826,"sku":"DBV.0875846513.A","price":4.29,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/0875846513-0.jpg?v=1783752746","url":"https:\/\/shop.dreambooksco.com\/products\/balanced-scorecard","provider":"Dream Books Co.","version":"1.0","type":"link"}