{"product_id":"conversation-transformation-recognize-and-overcome-the-6-most-destructive-communication-patterns","title":"Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns","description":"One of the New York Post's Top 10 Best Career Books of 2012\nRepair communication breakdowns on the spot and drive positive results in every conversation\nFailed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding.\nConversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses:\nAWARENESS\nLearn to recognize an ineffective communication pattern the instant it occurs\nACTION\nUse specific new strategies to turn the conversation in a better direction\nPRACTICE\nEngage in repeated, structured practice to turn those actions into new habits\nPraise for Conversation Transformation:\n“Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.”\n―SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations\n”An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.”\n―SENATOR JOHN F. KERRY\n“Practical, inspiring, and powerful. You will never look at your conversations the same way again.”\n―SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand\u003cbr\u003eASIN: 007176996X\u003cbr\u003eVSKU: DBV.007176996X.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Benjamin, Ben\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41505690419258,"sku":"DBV.007176996X.G","price":4.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/007176996X-0.jpg?v=1783199888","url":"https:\/\/shop.dreambooksco.com\/products\/conversation-transformation-recognize-and-overcome-the-6-most-destructive-communication-patterns","provider":"Dream Books Co.","version":"1.0","type":"link"}