How to Find the Right Words: A guide to delivering life's most awkward messages
$8.29
/
1 in stock
Pickup available at Bookstore (Hours: Open Everyday, 8 am to 4 pm)
Usually ready in 24 hours
About this item
Twenty case studies explaining how to gently deliver a range of life’s most awkward messages while causing minimal harm.
Life constantly requires us to give other people some hugely awkward messages: that we don’t love them anymore; that we do love them (though we’re not meant to); that they smell a bit; that they’re fired; that we’re furious with them (though we adore them) or that their music is too loud...
Often, out of embarrassment, we just stay quiet. Occasionally we explode. And typically, we stumble about, looking for the right words – dreading that we didn’t find them and thereby causing more hurt than we should.
This is a book to help us locate the best possible words to get across a range of life’s most difficult messages. With twenty case studies drawn from relationships, friendships, work, our families, and social situations, we are gently shown what we might – in an ideal world – find ourselves saying to make our intentions known while causing minimal harm. We are guided, among other topics, to how best to end a relationship, how to make it up with a child, and how gently to let down a friend who wants more.
We laugh, we recognize our troubles – and we’re introduced to a range of deeply empathetic ways to navigate some of our most acute social dilemmas.
GIFT: beautifully packaged in premium gift format. A PRACTICAL GUIDE: helpful advice on navigating a range of awkward social situations, from the everyday to the unforeseen. PLAYFUL ILLUSTRATIONS: a fun, entertaining read. ENGAGING: case studies help demonstrate effective communication in family, work, and relationships. SOCIAL-EMOTIONAL INTELLIGENCE: crucial tools for navigating social situations with ease.
ASIN: 1912891514
VSKU: DBV.1912891514.VG
Condition: Very Good
Author/Artist:The School of Life|de Botton, Alain
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.
ASIN: 1912891514
VSKU: DBV.1912891514.VG
Condition: Very Good
Author/Artist:The School of Life|de Botton, Alain
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.
Note on Condition
Most of the items in our store are used. The item's condition grade is indicated near the bottom of the product description. If you have any questions regarding specific details of an item, please contact us. We use the following rating scale:
Books:
- Used - Very Good: Item may have minor cosmetic defects (marks, wears, cuts, bends, crushes) on the cover, spine, pages or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in listing comments. Item may be missing bundled media.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. Gently used ex-library books with library stickers and markings may be classified as good. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
CDs/DVDs/Discs:
- Used - Good: Case may be damaged or come repackaged. Disc may have up to 1.5cm marking but is in great working condition.
- Used - Acceptable: A product with extensive external signs of wear, but is in great working condition. The case may be damaged. The cover art, liner, notes, or other inclusion may be marked, or one or all of these items may be missing.
Shipping & Returns
Shipping: Most orders are shipped within 2 business days.
Returns: We want you to be completely satisfied with your purchase. If you're not, you can return your order within 30 days of purchase for a refund.
Fast Shipping
Orders are typically processed and shipped within 2 days
Competitive Pricing
We've streamlined our processes to provide competitive prices on all our titles
Exceptional Customer Service
Our dedicated team is committed to providing outstanding customer support
