{"product_id":"how-to-say-it-for-first-time-managers-winning-words-and-strategies-for-earning-your-teams-confidence","title":"How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence","description":"An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.\n\nFrom the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:\n\n?Building leadership vocabulary\n\n?Establishing ground rules\n\n?Projecting credibility\n\n?Avoiding day-one mistakes\n\n?Handling crises and criticism\n\n?Motivating and inspiring\n\n?Making meetings work\u003cbr\u003eASIN: 0735204470\u003cbr\u003eVSKU: DBV.0735204470.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Griffin, Jack\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41448660795450,"sku":"DBV.0735204470.G","price":6.79,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/0735204470-0.jpg?v=1780862303","url":"https:\/\/shop.dreambooksco.com\/products\/how-to-say-it-for-first-time-managers-winning-words-and-strategies-for-earning-your-teams-confidence","provider":"Dream Books Co.","version":"1.0","type":"link"}