Irreplaceable Service Manager: 90 Day Road Map to Your Best Fixed-Op's Month Ever
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About this item
When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help?
In The Irreplaceable Service Manager, Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates, Chris's methods have proven to assist service managers determined to boost their service department results.
A sought-after dealership consultant and management expert, Chris offers a platform for action that helps service advisors and managers improve department operations by:
Recruiting a team of bulldogs who can make customers happy and ROI numbers soar
Utilizing his secrets to increase and maintain a high CSI level
Holding people responsible for their jobs to effectively impact time management
This bookincludes hundreds more tips and tricks that will enable you to transform your service department into a well-oiled, lucrative machine - while at the same time making you an Irreplaceable Service Manager.
ASIN: 1733394508
VSKU: DBV.1733394508.LN
Condition: Like New
Author/Artist:Collins, Chris
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: In unread excellent condition. Pages are crisp and clean with no markings. Item may have minor shelf wear on the cover, spine, pages, or dust cover. Item may contain remainder marks on edges.
ASIN: 1733394508
VSKU: DBV.1733394508.LN
Condition: Like New
Author/Artist:Collins, Chris
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: In unread excellent condition. Pages are crisp and clean with no markings. Item may have minor shelf wear on the cover, spine, pages, or dust cover. Item may contain remainder marks on edges.
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