It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People
$8.29
/
1 in stock
Pickup available at Bookstore (Hours: Open Everyday, 8 am to 4 pm)
Usually ready in 24 hours
About this item
The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.
Increasingly, high-conflict peopleespecially narcissists and bulliesare showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).
Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
This book belongs in every leader’s library. Although I believe there’s a pearl of good in everyone, some people’s pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy’s and Georgi DiStefano’s techniques, you’ll be able to keep the focus on solutions rather than arguments.”
Ken Blanchard, coauthor of The One Minute Manager® and Leading at a Higher Level
ASIN: 1936268663
VSKU: DBV.1936268663.G
Condition: Good
Author/Artist:Eddy, Bill|DiStefano, L. Georgi
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!
ASIN: 1936268663
VSKU: DBV.1936268663.G
Condition: Good
Author/Artist:Eddy, Bill|DiStefano, L. Georgi
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!
Note on Condition
Most of the items in our store are used. The item's condition grade is indicated near the bottom of the product description. If you have any questions regarding specific details of an item, please contact us. We use the following rating scale:
Books:
- Used - Very Good: Item may have minor cosmetic defects (marks, wears, cuts, bends, crushes) on the cover, spine, pages or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in listing comments. Item may be missing bundled media.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. Gently used ex-library books with library stickers and markings may be classified as good. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
CDs/DVDs/Discs:
- Used - Good: Case may be damaged or come repackaged. Disc may have up to 1.5cm marking but is in great working condition.
- Used - Acceptable: A product with extensive external signs of wear, but is in great working condition. The case may be damaged. The cover art, liner, notes, or other inclusion may be marked, or one or all of these items may be missing.
Shipping & Returns
Shipping: Most orders are shipped within 2 business days.
Returns: We want you to be completely satisfied with your purchase. If you're not, you can return your order within 30 days of purchase for a refund.
Fast Shipping
Orders are typically processed and shipped within 2 days
Competitive Pricing
We've streamlined our processes to provide competitive prices on all our titles
Exceptional Customer Service
Our dedicated team is committed to providing outstanding customer support
