{"product_id":"orchestrating-experiences-collaborative-design-for-complexity","title":"Orchestrating Experiences: Collaborative Design for Complexity","description":"Every interaction the customer has around your brand contributes to the story of their experience. This book provides actionable advice to tell a powerful story your customers will love. —Katie Dill, Vice President of Design, Lyft\nCustomer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.\u003cbr\u003eASIN: 193382073X\u003cbr\u003eVSKU: DBV.193382073X.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Risdon, Chris|Quattlebaum, Patrick\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41721343737914,"sku":"DBV.193382073X.G","price":23.07,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/193382073X-0.jpg?v=1791167367","url":"https:\/\/shop.dreambooksco.com\/products\/orchestrating-experiences-collaborative-design-for-complexity","provider":"Dream Books Co.","version":"1.0","type":"link"}