{"product_id":"raving-fans-a-revolutionary-approach-to-customer-service-3","title":"Raving Fans: A Revolutionary Approach to Customer Service","description":"Note: This is an Audiobook (Audio CD) and does not include actual book.\n\nTold in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.\n\nAmerica is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.\u003cbr\u003eASIN: 0739309536\u003cbr\u003eVSKU: 4EKQOV0030WU_ns\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Blanchard, Kenneth|Bowles, Sheldon|Adamson, Rick|Borges, Kate|Mollard, John\u003cbr\u003eBinding: Audio CD\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41449900900410,"sku":"4EKQOV0030WU_ns","price":10.05,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/0739309536-0.jpg?v=1780901277","url":"https:\/\/shop.dreambooksco.com\/products\/raving-fans-a-revolutionary-approach-to-customer-service-3","provider":"Dream Books Co.","version":"1.0","type":"link"}