Service That Sells! the Art of Profitable Hospitality
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About this item
Service That Sells! The Art of Profitable Hospitality
Maximize your service and sales success and change the financial future of your operation with Service That Sells!, the best-selling book in foodservice history. This must-have restaurant management book will show you how to:
1. Build repeat business through increased guest loyalty and positive word-of-mouth advertising.
2. Deliver better service by focusing on the 12 points in the Cycle of Service.
3.Increase check averages and profits by turning order-takers into salespeople.
4. Create successful and profitable marketing programs.
5. Improve staff morale through higher earnings, rewards programs and teamwork incentives
The tips, tricks and techniques in Service That Sells! have maximized the service and sales potential of restaurant operations ranging from quick service to full service, business and industry to family dining for decades.
Even foodservice manufacturers and suppliers have profited from Service That Sells! — either directly or by providing the book to their operator clients to stimulate mutually beneficial sales gains while taking care of No. 1 ... the guest!
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ASIN: 1879239000
VSKU: DBV.1879239000.A
Condition: Acceptable
Author/Artist:Roberts, Phil|Sullivan, Jim
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: This copy has clearly been enjoyed—expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.
ASIN: 1879239000
VSKU: DBV.1879239000.A
Condition: Acceptable
Author/Artist:Roberts, Phil|Sullivan, Jim
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: This copy has clearly been enjoyed—expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.
Note on Condition
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- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. Gently used ex-library books with library stickers and markings may be classified as good. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
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