Staff Matters: People-Focused Solutions for the Ultimate New Workplace

2025 Winner! NYC Big Book Distinguished Favorite Award, Business 2025 Finalist! Best Book Award, Business 2024 Winner! Literary Titan Award, Business Kirkus Book Review: “Staff Matters is a vision for a vigorously compassionate realignment of the modern workplace. Extremely thought-provoking.” Assistants from all over the world say that their copy is covered with sticky notes and filled with highlighted text. They keep the book within arms length and re-read often for reassurance. One said, “Our company gives the book to new hires.” A groundbreaking look at what’s really happening inside our workplaces, told by the people who keep them running. They are the backbone. The staff. When staff feel heard, respected, and empowered, organizations thrive. When they don’t? The costs are massive. Why is the modern workplace so broken—and who can fix it? In Staff Matters, workplace expert Bonnie Low-Kramen uncovers the unfiltered, behind-the-scenes truth about what staff at every level are experiencing: communication breakdowns, toxic cultures, burnout, dysfunctional systems, siloed teams, inadequate training, and leaders who don’t know what their people truly need. Drawing from more than 1,500 candid conversations with Executives, HR leaders, Recruiters, Executive Assistants, and staff worldwide, this book reveals: Real stories from the people on the front lines Case studies that make workplace challenges come alive Actionable tools to improve communication, build trust, and strengthen culture Solutions for hybrid/remote teams in a fragmented and fractured workplace Strategies to increase engagement, retention, and psychological safety Why this book matters now Workplace culture is broken. Staff are the backbone of every organization, yet too often ignored. Leadership and HR challenges are real. Communication breakdowns, toxic workplaces, and inadequate training plague modern companies. The future of work is here. Remote work, employee engagement, and retention are now make-or-break issues. What You’ll Learn Unfiltered staff insights: Real stories from employees at every level – leaders, assistants, recruiters, HR professionals, and leadership experts. Case studies & examples: Practical lessons on leadership, organizational behavior, and workplace dynamics. Actionable solutions: Tools to fix communication silos, build respect, and create inclusive, productive workplaces. Career readiness: Guidance for students, emerging professionals, and leaders entering today’s workforce. Who should read Staff Matters? Business & HR students preparing for careers in management and human resources. Assistants and support staff at every level looking to build sustainable careers where they can truly thrive. Leaders & executives seeking to improve employee engagement, retention, and profitability. HR professionals & recruiters looking to improve staff retention and reduce toxic work environments. Business school professors and leadership experts looking to gain insights into what staff are encountering every single day. Staff Matters is for anyone committed to strengthening company culture and building organizations where people genuinely want to work and would urge family and friends to work there too. The stakes have never been higher. Are you ready to help build the workplace of your future?
ASIN: 0976326841
VSKU: DBV.0976326841.A
Condition: Acceptable
Author/Artist:Low-Kramen, Bonnie
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: This copy has clearly been enjoyed—expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.