{"product_id":"stop-telling-start-selling-how-to-use-customer-focused-dialogue-to-close-sales-1","title":"Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales","description":"In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don’ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking.\u003cbr\u003eASIN: 0070525587\u003cbr\u003eVSKU: DBV.0070525587.A\u003cbr\u003eCondition: Acceptable\u003cbr\u003eAuthor\/Artist:Richardson, Linda\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: This copy has clearly been enjoyed—expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41643903844410,"sku":"DBV.0070525587.A","price":8.29,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/0070525587-0_c150a4a1-a806-4f8c-95ce-a5248d6d92af.jpg?v=1789099645","url":"https:\/\/shop.dreambooksco.com\/products\/stop-telling-start-selling-how-to-use-customer-focused-dialogue-to-close-sales-1","provider":"Dream Books Co.","version":"1.0","type":"link"}