{"product_id":"stop-telling-start-selling-how-to-use-customer-focused-dialogue-to-close-sales","title":"Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales","description":"In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don’ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking.\u003cbr\u003eASIN: 0070525587\u003cbr\u003eVSKU: DBV.0070525587.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Richardson, Linda\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41627987673146,"sku":"DBV.0070525587.G","price":8.29,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/0070525587-0.jpg?v=1788321059","url":"https:\/\/shop.dreambooksco.com\/products\/stop-telling-start-selling-how-to-use-customer-focused-dialogue-to-close-sales","provider":"Dream Books Co.","version":"1.0","type":"link"}