{"product_id":"the-design-of-everyday-things","title":"The Design of Everyday Things","description":"First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.\u003cbr\u003eASIN: 0465067107\u003cbr\u003eVSKU: DBV.0465067107.A\u003cbr\u003eCondition: Acceptable\u003cbr\u003eAuthor\/Artist:Donald A. Norman\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: This copy has clearly been enjoyed—expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41385892937786,"sku":"DBV.0465067107.A","price":4.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/0465067107-0.jpg?v=1777571357","url":"https:\/\/shop.dreambooksco.com\/products\/the-design-of-everyday-things","provider":"Dream Books Co.","version":"1.0","type":"link"}