{"product_id":"the-lost-art-of-listening-how-learning-to-listen-can-improve-relationships","title":"The Lost Art of Listening: How Learning to Listen Can Improve Relationships","description":"\"That isn't what I meant!\" Truly listening and being heard is far from simple, even between people who care about each other. This perennial bestseller--now revised and updated for the digital age--analyzes how any conversation can go off the rails and provides essential skills for building mutual understanding. Thoughtful, witty, and empathic, the book is filled with vivid stories of couples, coworkers, friends, and family working through tough emotions and navigating differences of all kinds.\n\nLearn ways you can: Hear what people mean, not just what they say. Share a difference of opinion without sounding dismissive. Encourage uncommunicative people to open up. Make sure both sides get heard in heated discussions. Get through to someone who never seems to listen. Ask for support without getting unwanted advice. Reduce miscommunication in texts and online. From renowned therapist Michael P. Nichols and new coauthor Martha B. Straus, the third edition reflects the huge impact of technology and social media on relationships, and gives advice for talking to loved ones across social and political divides\u003cbr\u003eASIN: 1462542743\u003cbr\u003eVSKU: DBV.1462542743.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Nichols, Michael P.|Straus, Martha B.\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!  \u003cbr\u003e","brand":"Dream Books Co.","offers":[{"title":"Default Title","offer_id":41518519615546,"sku":"DBV.1462542743.G","price":11.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/6011\/0138\/files\/1462542743-0.jpg?v=1783911246","url":"https:\/\/shop.dreambooksco.com\/products\/the-lost-art-of-listening-how-learning-to-listen-can-improve-relationships","provider":"Dream Books Co.","version":"1.0","type":"link"}