The Nurse Leader Handbook: The Art and Science of Nurse Leadership

$8.79
1 in stock

Pickup available at Bookstore (Hours: Open Everyday, 8 am to 4 pm)

Usually ready in 24 hours


About this item

For Bulk order inquiries, please contact huronpublishing@hcg.com Imagine what it's like to be a nurse leader. (Actually, many of you reading this don't have to imagine!) You're caring for patients - a tough job in and of itself - and you're expected to keep doing that and manage a staff of others like you. In many organizations, nurse leaders get only a classroom course and a one- or two-week training period to help them make the transition. The Nurse Leader Handbook: The Art and Science of Nurse Leadership helps "fill in the knowledge gaps" for the courageous and dedicated men and women who take on one of the most complex jobs in healthcare. This book provides nurse leaders with a solid foundation for success. It also serves as a reference they can revisit again and again when they have questions or need a quick refresher course in a particular area of the job. Readers will learn how to: Reward and recognize positive behaviors to reinforce them and inspire them in others Hold crucial conversations with high, middle, and low performers Use Key Words/AIDET® to drive quality outcomes and build patient loyalty Teach and implement service recovery so that it becomes second nature for a team Create a culture where Never Events never happen Answer tough questions in a way that creates a sense of unity, not divisiveness Talk to the C-Suite in a way that gets results Walk the work/life blend tightrope without falling off (and taking others down with you!) Ultimately, being a great nurse leader is all about making the staff's job easier so that they can provide exceptional patient care. That's what all nurses at all levels care about most - and it's a truth that's interwoven throughout this informative and inspiring book. The Nurse Leader Handbook is an anthology whose chapters are written by a variety of Studer Group coaches, nurse leaders and physician leaders from across America.
ASIN: 0984079424
VSKU: DBV.0984079424.G
Condition: Good
Author/Artist:Studer Group
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!
Note on Condition

Most of the items in our store are used. The item's condition grade is indicated near the bottom of the product description. If you have any questions regarding specific details of an item, please contact us. We use the following rating scale:

Books:

  • Used - Very Good: Item may have minor cosmetic defects (marks, wears, cuts, bends, crushes) on the cover, spine, pages or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in listing comments. Item may be missing bundled media. 
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. Gently used ex-library books with library stickers and markings may be classified as good. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media. 
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

CDs/DVDs/Discs:

  • Used - Good: Case may be damaged or come repackaged. Disc may have up to 1.5cm marking but is in great working condition. 
  • Used - Acceptable: A product with extensive external signs of wear, but is in great working condition. The case may be damaged. The cover art, liner, notes, or other inclusion may be marked, or one or all of these items may be missing.
Shipping & Returns

Shipping: Most orders are shipped within 2 business days.

Returns: We want you to be completely satisfied with your purchase. If you're not, you can return your order within 30 days of purchase for a refund.

Fast Shipping

Orders are typically processed and shipped within 2 days

Competitive Pricing

We've streamlined our processes to provide competitive prices on all our titles

Exceptional Customer Service

Our dedicated team is committed to providing outstanding customer support